Neuro

Privacy Policy for Neuro Welcome to Neuro, where immersive experiences begin with trust. As you step into virtual worlds, we’re committed to protecting your real-world privacy. This policy explains how we collect, use, and protect your information when you visit our website or book a VR session with us. 1. What We Collect To help you book, play, and return safely to reality, we may collect the following information: a) Personal information you provide: Full name, email address, and phone number Booking details including preferred time slots and group size Any special instructions or accessibility needs Payment information (processed through secure third-party systems) b) Technical data collected automatically: IP address, device type, browser information Website usage data like page views and session duration Basic geolocation data (city/region level only) We only collect what’s necessary — no more, no less. 2. How We Use Your Information We use your information to: Schedule and confirm VR sessions Contact you about your reservation or respond to inquiries Ensure safety and comfort during your visit Improve our website performance and customer experience Offer updates, promotions, or exclusive experiences — but only if you opt in We do not use your data for invasive tracking or third-party advertising. 3. Cookies and Site Tracking Neuro uses minimal cookies to keep the site functional, remember your preferences, and understand basic visitor behavior. These help us improve navigation and streamline the booking process. You can control cookie settings anytime through your browser. 4. Data Security Your data deserves top-tier protection — just like your VR session deserves zero glitches. We safeguard your information using encryption, secure hosting, and access control. Only authorized staff and service providers can view your data, and only when necessary. 5. Who We Share It With We only share information with: Booking and payment processors (for secure transactions) Our team (to prepare your session) Analytics tools (to improve our online services) All partners are held to high privacy standards. We never sell or rent your personal information — that’s non-negotiable. 6. Your Control Panel (Your Rights) You’re always in control. At any time, you can: Request access to your personal data Correct or update your details Ask us to delete your information Opt out of promotional communication Just reach out, and we’ll take care of it — no complicated process, no delays. 7. Updates to This Policy As Neuro evolves, so may this policy. We’ll update it here whenever we improve our services or respond to new privacy laws. Your continued use of our website means you’re okay with those changes. Final Thought At Neuro, reality may be virtual — but our respect for your privacy is very real. Thanks for trusting us with your data and your adventure.