Neuro

Protection Policy At Neuro, where the digital world meets real-world immersion, we take your privacy and digital security seriously. This Protection Policy outlines how we protect your personal data, booking activity, and interaction with our VR services — both online and on-site. 1. Your Data, Your Control We collect only what’s needed to deliver a smooth and personalized experience: When you make a reservation, we may ask for your name, contact info, and session preferences — nothing more. This information is securely stored and used solely for scheduling, reminders, and service quality follow-up. We do not sell or hand off your data to advertisers, marketers, or unrelated third parties. 2. Secure Booking & Session Management Our digital systems are built with security in mind from the start: Online bookings are handled through a secure connection, protected by encryption protocols. Each reservation is tied to a session ID, which only you and our system can access. Changes to your session (rescheduling, cancellation) are only permitted through verified channels. 3. Payment Safety Whether you prepay online or settle up at the venue: Transactions go through trusted third-party payment platforms with built-in fraud detection. We never store your payment details on our servers. Suspicious payment behavior is automatically flagged for review to keep your finances secure. 4. VR Equipment and On-Site Data Use We keep your on-site experience private, too: Any data captured by headsets (like position tracking) stays local and is not recorded or shared. No biometric, video, or voice data is stored unless explicitly stated — and always with consent. Our hardware is reset between sessions, and any temporary session data is automatically wiped. 5. Cookies and Digital Preferences To enhance your experience with our website: We use minimal cookies to remember your last visit, preferred time slots, or interface settings. These cookies don’t track you across the web and can be turned off at any time through browser settings. 6. System Security and Maintenance We maintain strong protections against technical and human threats: Our platform is guarded by firewalls, anti-bot filters, and regular vulnerability testing. Maintenance is performed routinely to update systems, patch weaknesses, and improve overall safety. Access logs help us monitor and respond to unusual behavior. 7. Behavior and Platform Integrity To keep the system running fairly for all users: Abuse of the platform — including fake bookings, spam, or system tampering — is not tolerated. Users engaging in disruptive behavior may be blocked from making further reservations. 8. Access Restrictions and Staff Permissions Only trained Neuro personnel have access to your data: Staff access is controlled, logged, and based strictly on job necessity. Internal systems are reviewed regularly to ensure data handling remains compliant and respectful. 9. Changes to the Policy As Neuro evolves, our security systems and data policies may evolve with it: Any significant updates will be reflected in this section. By using our website or services, you agree to the current version of this Protection Policy.